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Renovation Contractor Insurance

Sutherland Insurance is a fifth-generation independent brokerage in Guelph, Ontario that places renovation contractor insurance across the province. A renovation programme combines commercial general liability, tools and equipment, an installation floater and completed operations, with care, custody and control addressed separately. Sutherland Insurance has placed commercial business from Guelph, Ontario since 1870.

Key takeaways

  • Renovation work happens inside a building somebody else owns and often still occupies. That places the existing structure in the contractor's care, custody and control, which standard commercial general liability wordings exclude.
  • Workplace safety insurance coverage through the Workplace Safety and Insurance Board has been mandatory in Ontario construction since 1 January 2013, including for most independent operators, sole proprietors and partners.
  • Commercial general liability excludes the cost of correcting the contractor's own faulty workmanship and damage to the particular part being worked on. On a renovation, that particular part is the client's existing building.
  • Sutherland Insurance places commercial business across the markets it holds contracts with.
Who it is for
Ontario renovation contractors, remodellers, kitchen and bathroom specialists, restoration firms and tenant-improvement contractors
Liability required by law
No provincial statute requires commercial general liability for most trades
Workplace coverage required
Yes, WSIB coverage mandatory in construction since 1 January 2013
Commonly required by
Homeowners, property managers, condominium corporations, general contractors and municipal permits
The exclusion that matters most
Care, custody and control of the existing structure being renovated
Core policies in a renovation programme
General liability, tools and equipment, installation floater, completed operations, commercial auto

What is renovation contractor insurance?

Renovation contractor insurance is a commercial programme arranged around work performed on an existing building rather than a new one. It combines liability, tools and equipment, materials in transit and at site, and completed operations. The existing structure the contractor is working in drives the coverage it addresses.

Renovation sits between two things Ontario insurers rate very differently. A new-build contractor works on a site that becomes a building, and course of construction coverage responds to the project itself. A renovation contractor works on a building that already exists, usually still belongs to and is occupied by a client, and is opened up for weeks at a time.

That is not a marketing distinction. It changes which policy wording responds. The moment a contractor takes possession of part of a building to work on it, that part is in the contractor's care, custody and control, and the standard commercial general liability wording excludes damage to property in the insured's care, custody or control. Arranging around that exclusion is the substance of a renovation programme.

What can an Ontario renovation contractor insurance policy cover?

What a policy can cover

  • Commercial general liability for third-party bodily injury and property damage arising from the work, including injury to an occupant or a visitor on the site
  • Completed operations coverage, which responds after the job closes where the finished work causes damage or injury, excluding the workmanship itself
  • Tools and equipment coverage, scheduled and unscheduled, at the site, in transit and in a vehicle or storage
  • An installation floater on materials, cabinetry, fixtures and appliances while in transit and at the site before they become part of the structure
  • Course of construction or renovation coverage on a major structural project, arranged alongside the owner's own property policy

Commonly excluded under standard Ontario renovation contractor insurance wordings

  • Damage to the part of the property in the contractor's care, custody or control, unless that exposure is specifically arranged
  • The cost of correcting the contractor's own faulty workmanship, materials or design
  • Damage to that particular part of the property the contractor was working on when the damage occurred
  • Injury to the contractor's own workers, which the Workplace Safety and Insurance Board system addresses
  • Professional design and engineering advice, which contractors professional liability insurance addresses
  • Tools left unattended in an unlocked vehicle, and mould or fungi arising from the work, on most Ontario wordings

Exclusions vary by insurer and by policy form; the issued policy governs.

How much does renovation contractor insurance cost in Ontario?

The factors that move an Ontario renovation contractor insurance premium, in approximate order of influence, and why insurers look at each one.

The factors that move an Ontario renovation contractor insurance premium, in approximate order of influence, and why insurers look at each one.
Rating factorWhy
Structural work performed against finishing workStructural alteration carries collapse and consequential-damage exposure that finishing work does not.
Annual revenue and payrollContractor liability rates are applied per unit of revenue or payroll.
Occupied against vacant properties worked inOccupants and their contents are a third-party exposure present throughout the job.
Hot work, torch work and open flame used on siteFire arising from hot work in an existing structure is the largest single severity driver in renovation.
Water-bearing systems opened during the workEscape of water into a finished building is the most frequent renovation claim in Ontario.
Subcontractors used and their limitsUninsured subcontractors transfer their exposure back to the hiring contractor.
Residential against commercial tenant-improvement workEach segment carries a different completed-operations claim pattern and a different contract regime.

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Is renovation contractor insurance required in Ontario?

Workplace safety insurance coverage through the Workplace Safety and Insurance Board has been mandatory in Ontario construction since 1 January 2013, extending to most independent operators, sole proprietors and partners. No provincial statute requires commercial general liability for most trades. Under Ontario's Construction Act, public contracts at or above the prescribed threshold require performance and payment bonds.

Outside those requirements, renovation coverage is driven by contract and by permit. Which policies are arranged, and at which limits, depends on circumstances that vary from one contractor to the next:

  • What limits the homeowner, property manager or condominium corporation specifies, and which parties must be named as additional insured.
  • Whether a municipal building permit is required, and what the municipality demands as a condition of issuing it.
  • Whether the property remains occupied during the work, and whether pets, tenants or staff are present.
  • Whether the work touches load-bearing structure, plumbing, gas or electrical systems.
  • Whether subcontractors are engaged, and whether their certificates are collected and current.
  • Whether the contractor supplies any design input alongside the physical work.

What situations does renovation contractor insurance commonly address in Ontario?

Renovation programmes are arranged for a wide range of circumstances across Ontario, and the coverage available differs in each. The situations below are common among Sutherland Insurance clients in Guelph and across the province, and each one changes which markets will write the risk.

  • A Guelph kitchen renovation where an opened water line floods a finished basement below.
  • A contractor whose torch work during a bathroom renovation causes a fire in an occupied home.
  • A structural alteration that damages an adjoining unit in a semi-detached or a condominium.
  • Tools and newly delivered cabinetry stolen overnight from a property left open for the work.
  • A commercial tenant improvement where the landlord requires the building owner named as additional insured.
  • A completed basement finishing job that develops moisture damage two winters after the contractor left the site.

How Do I Get Business Insurance Through Sutherland Insurance?

Getting insurance through Sutherland Insurance is simple. You can request a quote online or call 519-822-0160 to speak with a licensed broker. We take the time to understand your business, identify your exposures, and find coverage options that fit your needs.

Our Process:

  1. Request a Quote. Complete an online quote request or call our office to speak with a licensed insurance broker.
  2. Tell Us About Your Business. Your broker will gather information about your operations, property, revenues, employees, vehicles, contracts, and any other areas that may require coverage.
  3. Review Your Risks and Coverage Needs. We assess your business exposures and insurance requirements to determine the appropriate coverage limits and options.
  4. Market Your Account. Sutherland Insurance compares the available commercial markets to help find the best combination of coverage, service, and price.
  5. Present Your Options. Your broker will review the available quotes and provide recommendations based on your specific needs and goals.
  6. Bind Coverage and Provide Documentation. Once you select coverage, we arrange the policy and provide any required documentation, including certificates of insurance for clients, landlords, lenders, or other third parties.

Who covers damage to the client's existing building during a renovation?

Two policies meet at that question and neither answers it alone. The owner's property policy insures the building. The contractor's commercial general liability insures damage the contractor causes to others. Between them sits the care, custody and control exclusion, which is where uninsured renovation losses come from.

What makes Sutherland Insurance different from a direct insurer?

When a claim happens, Sutherland Insurance acts for the client with the insurer, and an in-house claims representative is available on any claim. Sutherland Insurance is an independent brokerage and compares the markets it holds contracts with rather than selling one company’s product. A person answers the phone at Sutherland Insurance, 519-822-0160, Monday to Friday, 8:30 a.m. to 5:00 p.m.

How Sutherland Insurance handles your insurance claim

Two people seated side by side at a wooden table, hands resting on an open notebook between two mugs of coffee.
Claims advocacy: Sutherland Insurance sits on the client's side of the table, not the insurer's.

Frequently asked questions

Does a renovation contractor need insurance in Ontario?

Workplace safety insurance through the Workplace Safety and Insurance Board has been mandatory in Ontario construction since 1 January 2013, including for most independent operators. No provincial statute requires commercial general liability for most trades, but homeowners, property managers, condominium corporations and municipal permit offices routinely impose it by contract before work starts.

How is renovation contractor insurance different from contractors insurance?

A general contractors programme is rated on trade classification and built around liability, equipment and bonding. A renovation programme addresses work inside an existing building that somebody else owns and often still occupies, which brings the care, custody and control exclusion and the owner's own property policy into the arrangement. The two overlap without being interchangeable.

Does insurance cover damage to a client's existing home during a renovation?

Commercial general liability excludes damage to property in the contractor's care, custody or control, which on a renovation includes the part of the building being worked on. Some Ontario wordings offer a limited buy-back, and some programmes insure the existing structure for the project duration. Coverage varies by insurer and the issued policy governs.

Does renovation contractor insurance cover faulty workmanship?

Commercial general liability wordings exclude the cost of correcting the contractor's own faulty workmanship, and they exclude damage to the particular part of the property being worked on. Resulting damage to other property is commonly covered. That distinction is where most Ontario renovation coverage disputes sit, and the issued policy governs in every case.

Are tools and materials covered on a renovation site in Ontario?

Tools coverage responds to theft and damage at a site, in transit and in a vehicle, subject to scheduled and unscheduled limits and a forcible-entry requirement on most Ontario wordings. An installation floater covers materials, cabinetry and fixtures before they become part of the structure. Limits and security conditions vary by insurer.

Is completed operations coverage needed after a renovation is finished?

Completed operations responds where finished work causes damage or injury after the contractor has left the site, which on a renovation can surface a season or more later. It does not cover the workmanship itself. Whether the coverage is in force at the time a claim is made depends on the policy period and the wording issued.

How many markets does Sutherland Insurance place renovation business across?

Sutherland Insurance places commercial business, including renovation and construction, across the markets it holds contracts with together with multiple managing general agents and affiliates across Canada. It is an independent brokerage in Guelph licensed by the Registered Insurance Brokers of Ontario. It is not tied to any single insurer.

These are the options. The right mix depends on the situation

The coverages above are the options generally available on an Ontario renovation contractor insurance policy. Which of them belongs on any particular policy depends on the property, the people insured, the limits selected and the individual insurer's wording. The policy document itself always governs. A licensed Sutherland Insurance broker can walk through the options and build a plan around your circumstances. Call 519-822-0160 or request a quote.

Get your renovation contractor insurance quote

A licensed Sutherland Insurance broker compares the available markets on every quote request.

Get your renovation contractor insurance quote Call 519-822-0160

A real person answers, Monday to Friday, 8:30 a.m. to 5:00 p.m.