Privacy Statement

Sutherland Insurance is committed to protecting your privacy by complying with the laws and regulations under Personal Information and Electronic Documents Act (PIPEDA). We have procedures in place for the collection, use and disclosure of your personal information. If you have any questions, or would like to receive a copy of our privacy brochure, contact our Privacy Officer at 519-822-0160.

Consent to Use and Share of Personal Information

At Sutherland Insurance, we prioritize your privacy and the protection of your personal information. We adhere to the principles outlined in the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Ontario privacy laws. This page explains how we use and share the information you entrust to us.

Collection of Personal Information

We collect personal information necessary for providing insurance services, which may include but is not limited to:

  • Name and Contact Details (email address, phone number)
  • Demographic Information (postal code, age)
  • Financial and Employment Details
  • Other information relevant to insurance quotes and policies

Purpose of Collection, Use, and Sharing

We use and, where necessary, share your personal information for the following purposes:

  • To assess your insurance needs and to obtain quotes from our partners.
  • To provide and manage insurance products and services you've requested.
  • To communicate with you about your account, policy updates, and offer customer support.
  • For internal records, billing, and accounting.
  • To send you promotional information about products, services, and offers that might be of interest to you, subject to your consent.

Consent

By submitting a booking request or form, you provide your explicit consent for Sutherland Insurance to collect, use, and, where necessary, share your personal information with our insurance partners to acquire quotes and offer insurance products and services. You confirm that you are of legal age in Ontario to provide this consent.

Withdrawal of Consent

You may withdraw your consent at any time by contacting us. However, this may limit our ability to provide you with specific products and services.

Access and Correction

You have the right to access, update, and correct inaccuracies in your personal information in our custody, subject to certain exceptions prescribed by law.

Contact Us

For inquiries about this consent form, our privacy practices, or to withdraw your consent, please contact our Privacy Officer at:

  • Email: rcharron@sutherlandinsurance.com
  • Phone: 5198220160        
  • Address: 240 Victoria Rd N, Guelph, ON N1E6L8 

Your trust is important to us. Thank you for allowing Sutherland Insurance to serve your insurance needs.