Testimonials

Amazing and quick service. Chandra helped me out with my car insurance. Made it easy and efficient to get everything done as soon as I got my new car. Would highly recommend!

-- Scott F.

Fast efficient, always get through right away, or they call back right away.
Know their stuff and good advice!

-- Cathy P.

Great people, Great service,
Thank you!

-- Roberto O.

It was such a flawless process for me, and Justin provided me with all the details with a couple of hours. I will always remember that day when I was all worried and I spoke to Justin which made my work easy.

-- Siddharth D.

Sheri Orvis is the best. She is always quick to answer questions and sending us the needed documents!!! Keep up the great work! I have used Sutherland for both personal and commercial for over 20 years and have never had any issues.

-- Doug F.

I've been working with Sutherland for a little over a year now. Their customer service is exceptional. They always work to get me the best deal and offered great advice about my prior policies.

-- Brock J.

Thanks so much Steve. I am very satisfied with the service you provided to me. Starting from the reception, it was very professional and friendly which you can't see at most other places.

-- Guelph, ON

My wife and I have been clients of Sutherland Insurance for many years for our cars and home. Recently, I had the misfortune of being T-boned by a driver running a red light but was very lucky because I was uninjured and also in that my wife and daughter were not in the car. Fortunately, the other driver was also unhurt and told the truth.

-- Guelph, ON

Being a claims adjuster myself for over 30 years I can honestly say your client service to us has been second to none.

-- Cambridge, ON

A lot of my friends complain about their insurance company when they have a claim. It is very likely I will recommend the experience I enjoyed with you.

-- Guelph, ON

Thank you for taking the time to meet with me today and sorting out my auto insurance woes. Your knowledge and reassurance, and all the work you did to sort out my situation is greatly appreciated. I was overexcited and you were very understanding and did a wonderful job in handling my problem. I am only sorry that I did not come to Sutherlands first, instead of dealing with that "other" insurance company. From now on, you and Sutherlands will be my one and only stop for all of my insurance needs. I look forward to dealing with you for many many years to come. Thank you again. Your support is very much appreciated. Best Regards

-- Markham, ON

Thank you so much for all your cooperation. As usual Sutherland Insurance has proven to be customer service oriented. I look forward to our continued business relationship..

-- Ariss, ON

I felt that I needed to share that I’ve had the best experience with Chandra Denovan from Sutherland Insurance. She is very personable, professional and efficient. She was able to explain the process and answered all of my questions. I would highly recommend working with Chandra! Her expertise and efficiency is greatly appreciated!

-- Laura

I recently reached out to Colin at Sutherland to help me find a better rate for my auto and home insurance as I was up for renewal. In less than 1 week I had everything sign, sealed and delivered at a much cheaper rate than my previous provider. He took the time to explain my options ensuring I was getting the best deal but also great coverage and was always very prompt getting back to me on any questions / concerns. He's been an absolute pleasure to work with through this process and I'd highly recommend his and Sutherland's services to others for their insurance needs.

-- Kate H.

Working with Sheri Orvis has been nothing but wonderful. Her professionalism, great work ethics, fast turnovers are very much appreciated.
Sheri is very organized, proficient and professional! We recommend using Sheri for all your Insurance needs!

-- Sofia T.

I was very impressed with Broker Justin Cornelius. He reviewed my current home and auto policies and made several recommendations. The end result, I got better coverage and paid less premium. I highly recommended Justin to review your current policies, you will be pleased with his depth of knowledge and recommendations. As well Justin is backed by Sutherland Insurance, a long standing agency that has been a huge community advocate as well as a major donor to many local causes. Give him a call today, you will not be disappointed.

-- Rob B.

We highly recommend Denis Le Courtois for all your commercial needs: very experienced in the commercial field, conscientious, professional, detailed, responsive, honest and thoughtful. What more could you ask of your insurance broker?! We have dealt with other brokers for decades, until we have the privilege to meet Mr. LeCourtois, who has raised the bar for servitude. Well done!

-- Guelph, ON

I would like to send along my thanks and appreciation regarding my recent policy acquisition through Sutherland & Sons. In comparison to my previous experience with ____, your staff knew me by name after the first call, was extremely quick to respond to messages and emails and was highly knowledgeable about the various products and options available to me. I have complete confidence in Sutherland & Sons that should the need for a claim arise that said claim would be looked after professionally, proactively and with my best interests in mind. Big business simply can't provide the level of service I experience with you!

-- Toronto, ON

I want to thank you for your tireless help with the very distressing process of figuring out what to do about the malicious damage to my car. Your detailed answers to my multiple questions were invaluable, not only in dealing with the problem at hand, but with getting an emotional grip on matters. Both Aviva and Golden Triangle were wonderful - but it all started with you!

-- Guelph, ON

Excellent service. Will be referring to friends and family.

-- Guelph, ON

Thanks all. Much appreciated for your quick work. That’s why I love you!

-- Vineland, ON

Please know that we are very pleased with the service that your office has provided to us in the past and we would not hesitate to refer your office to our friends and family.

-- Guelph, ON

Thanks very much again for looking after us! I can't tell you how nice it was to call your office and speak with someone who I knew was sitting in an office right next to yours, and then to have you call me back the very next day. A big contrast to my experience with _____ (the company offering Queen's discounts), where business is conducted through a call centre. I can't imagine how awful it would be to have to deal with a call centre if your house burned down! Keep doing what you're doing with the business. We need more smaller companies with personal service in our lives!! Love it that you emphasize that on your website, which I visited after we talked. It was so nice to see the family history there, and pictures of all those generations of Sutherlands.

-- Kingston, ON

You made my home & auto insurance experience a pleasant and secure one. Now I feel like the home is safe & well protected for myself and family. Same for Auto policy as well. The fact is that I love my home. Its my treasure and represents everything I have worked for in life. Thank you again..

-- Guelph, ON

I have been with you for over 30 years and have never to this date had a problem. That is one of the reasons I am still with you.

-- Guelph, ON

I just wanted to thank you for all your hard work and dedication. You provided hope and reassurance when I needed it most. This was my first (hopefully one of my last) car accidents. You helped me feel confident, even when I was most uncertain. Thank you so much!

-- Guelph, ON

We feel privileged to be associated with a family business such as Sutherlands

-- Cambridge, ON

This is the best we have ever been treated by an insurance broker. We all thank you

-- Hamilton, ON

I am always impressed with how quickly and professionally my calls are answered. Thank you.

-- Guelph, ON

Whenever I call about any changes or explanations I am treated with courtesy and respect and immediate response even though I did not have an appointment with any of the staff. You will always have my car insurance

-- Fergus, ON

Your service could not have been any better

-- Guelph, ON

Once again a huge THANK YOU! You have been so awesome over the years and I have recommended you to friends and family.

-- Guelph, ON

For privacy reasons, we don't list our clients names just their location.